A significant injection of funding from the World Bank under the eTransform Ghana Project has accelerated the country’s digitization and connectivity initiatives.
The Project Development Objective of the eTransform Ghana Project is to improve the efficiency and coverage of government service delivery using ICT. This initiative has enhanced government processes and expanded internet access across the country, particularly in rural areas.
Supported by a US$97 million IDA financing, the eTransform Ghana Project, an Investment Project Financing (IPF), began implementation in January 2015. This project underscores Ghana’s commitment to leveraging technology for improved public service delivery and digital inclusion.
Under Component 2 of the national digital transformation project, key government records have been digitized, and bandwidth availability for Ministries, Departments, and Agencies (MDAs) has been significantly increased.
Approximately 32.69 million records have been digitized in selected government institutions, including the Births and Deaths Registry (13 million records), the Judicial Service of Ghana (4.5 million records), the Registrar General’s Department (9 million records), and the Ghana Immigration Service (6.19 million records). This digitization facilitates easy retrieval and proper storage of information.
The connectivity aspect of the project revolutionized how government entities access the internet. Through strategic demand aggregation and long-term agreements with private sector providers, Ghana aims to ensure cost-effective and reliable internet connectivity for essential services like the Government Integrated Financial Management Information System (GIFMIS) and the Ghana Revenue Authority’s Tax Revenue Integrated Processing System (TRIPS). The expansion covered backbone connectivity to 254 district centers, benefiting GRA offices and users of key government systems.
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